CityPasses – Privacy Policy

1. Introduction

This Privacy Policy explains how CityPasses ("CityPasses", "we", "us", "our") collects, uses, shares, and protects your personal information when you use our mobile application and related services. CityPasses is committed to respecting your privacy and ensuring your data is handled safely and transparently.

2. What Data We Collect

When you use CityPasses, we may collect the following types of information:

Basic account information (such as email address, name, and city pass identifier)
Device and app usage data (such as device type, operating system, and app interactions)
Location data (only if you allow location access to help find nearby stores and services)
Information about offers redeemed and benefits used

We do not collect sensitive personal data unless absolutely necessary for the functioning of the app and only with your clear consent.

3. How We Use Your Data

We use your information to:

Enable you to view and redeem offers and benefits with your city pass
Help you discover participating stores and service providers near you
Securely store your city pass and benefit information
Improve the app experience and functionality
Send you notifications about new offers, updates, or changes to your account (if you opt-in)
Comply with legal and regulatory requirements

4. How We Share Your Data

Your personal data is not sold or rented to third parties. We may share information with:

Service providers who help us operate and maintain the app (under strict confidentiality agreements)
Partner stores and service providers, only as needed to validate offers or benefits you redeem
Authorities, if required by law or to protect our users and our rights

5. Data Security

We take appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, alteration, or misuse. All data is stored securely and transmitted using encryption where applicable.

Access to your personal data is limited to authorized personnel only.

6. Location

6.1 Location Access: The app may request access to your location to help you find nearby stores and services. Location data is used only for this purpose and is never shared without your consent. You can disable location permissions at any time in your device settings.

7. Data Retention

We retain your personal data only as long as necessary to provide our services, fulfill legal obligations, or as long as your account is active. If you delete your account, your personal data will be permanently deleted from our systems.

8. Your Rights

You have the right to:

Access your personal data
Rectify inaccurate or incomplete data
Request deletion of your data ("right to be forgotten")
Withdraw consent for processing at any time
Object to certain uses of your data

To exercise your rights, please contact us using the details provided in the app.

9. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will notify you of any material changes via the app or website.

10. Contact Us

If you have any questions, concerns, or requests related to your privacy or this policy, please contact us using the support information provided in the app.

				Important: By using the CityPasses app, you confirm that you have read
				and understood this Privacy Policy and agree to the processing of your data as described herein.
			